FAQ
Questions, answered.
Everything founders usually ask before switching their company onto Onerun.
Is Onerun a CRM or an HRMS?
Both, and more. Onerun combines CRM, HRMS, finance, support, projects, and other operational modules in one dashboard, so you are not stitching separate tools together.
Can I import my existing data?
Yes. You can import leads, contacts, orders, and inventory from spreadsheets or your current tools during setup.
Does it send real emails and notifications?
Yes. Onerun sends real transactional emails and in-app notifications for leads, invoices, tickets, and approvals.
Is there a partner portal?
Yes. Partners get their own login to submit leads, track deals, and view commissions, separate from your internal team.
How is pricing structured?
Pricing is per company, not per user. You can add team members without your bill increasing per seat.
Is my data secure?
Yes. Access is role-based, data is encrypted in transit and at rest, and every account has an audit trail.
What if I need a module you don't have?
We add modules based on customer demand. Tell us what your team needs and we will scope it with you.
Do you offer onboarding help?
Yes. Every plan includes guided setup, and Growth and Scale plans include a dedicated onboarding session.